SHOULD I BOOK ONLINE IN ADVANCE?

YES! Although we love walk in customers we cannot guarantee we will have inventory for you for that day. Always book online to make sure you are good to go. When you book online, you will receive a confirmation email and text to bring with you to the shop. You will also at that time be able to add any additional items you would like to your order.

IS THE PRICE ONLINE THE SAME AS IF I WALK IN?

Yes it is, however again we strongly recommend you booking online first prior to walking in. This way you can guarantee a bike will be available for you.

CAN YOU ACCOMMODATE LARGE GROUPS?

HECK YA! Please contact us through email to make arrangements for any groups over 10 or more riders so we can make sure your ride is awesome and is super smooth!

DO YOU OFFER ANY OTHER TYPES OF BIKES?

Yes we do. To view the premium bikes we offer visit the Andrew Jackson tab at the top of the website to view all of the bikes that we offer.

DO YOU DELIVER?

Absolutely we can deliver to anywhere is the Las Vegas or Henderson area including Red Rock Canyon. There is a fee for delivery of $100 for a max of 10 bikes. This includes drop off and pick up at the same location. If you are not sure if your location is in our delivery area just call and ask, we are happy to help

WE HAVE SMALL CHILDREN WHAT OPTIONS DO WE HAVE?

You have the option of adding a child seat to your booking when completing your reservation. You must book the XPedition Cargo eBike to use this particular option. The child seat and the Xpedition Cargo eBike is at an additional cost. Weight capacity: 40 lbs -Max. Designed and tested for children 9 months-6 years old. These seats are limited so book fast. Wanting a different option check out our Andrew Jackson tab at the top of the website to see what other options we have for small children. We do offer other bikes options that might better fit your needs.

DO YOU HAVE TO BE A CERTAIN AGE TO RIDE?

You must be 18 years or older to rent a bike from Landmark Bike Rentals. If you are not 18 you must meet the height qualifications to ride our bikes and have a legal parent or guardian with you during your ride. The parent and or guardian is responsible for the safety of the minor. If your child does not meet the height requirement check the ANDREW JACKSON link at the top of the website to see what other options we offer. All minors must wear helmets.

WE HAVE OUR DOGS WITH US, CAN WE BRING THEM?

Absolutely, we have a perfect bike that works great to take your dogs in. Check out the ANDREW JACKSON page for more information about our Virtue school bus bike. These bikes are very limited so book fast. We do not recommend this particular bike for riding on the Las Vegas Strip or for steep inclines/declines. This is due to the weight in the bucket with dogs or children added.

CAN I CHANGE OUR RESERVATION?

Yes as long as you are within the 48 hour window you can just hit the reschedule button on your reservation and pick a different day. It is super easy for you to make the adjustments.

DO YOU charge a deposit?

Your card is held on file online for any incidentals that might occur during your bike ride.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards. You must provide ID to match the credit card being used. A physical card must be present at the time of rental or purchase.

WHAT HAPPENS IF WE ARE LATE ARRIVING TO OUR START TIME?

Better late than ugly! No problem just give us a call or shoot us a text and let us know you are running behind. Just remember your start time is your start time so you will just have less time to have fun. Example if you book for an 8:30am start your bike needs to be back by 12:30pm if you arrive late you still have to have the bike back at 12:30pm. You can always add additional time as long as we have bikes available.

WHAT HAPPENS IF WE ARE LATE GETTING BACK?

We can completely understand sometimes things happen or time can get away from us. Please contact the office immediately if you are running behind on getting the bike back at the designated time. We do charge a fee for late returns. We give a 15 minute grace period after that you will automatically be charged an additional hourly charge of $99 per hour until the bike arrives safely back to our location.

We are having too much fun can we extend our reservation?

Of course you are and we would love to accommodate you being able to extend your ride, just call us to find out if your bike is available for the additional hours for that day. If your bike is available for the extra time we will help you add extra time to your reservation.

do we get money back if we turn in our bike early?

Your reservation is based on the hour package that you choose, you do not receive any refunds if your bike is dropped off early.

CAN WE CANCEL DUE TO WEATHER?

Although we can ride rain or shine, we want to make sure you safety is top of mind. Please plan according for the weather. If you do not feel comfortable due to the current weather conditions just let us know so we can reschedule you for a different day. Landmark Bike Rentals has the right if necessary to cancel a ride due to extreme weather conditions if we feel the safety of the rider is in jeopardy.

WHAT IS THE CANCELATION POLICY?

Riders will receive a full refund if cancellation is made 48 hours prior to reservation. Cancellations made less than 48 hours to pick up time will be charged the full amount and will not receive a refund.

WHAT IS THE BIKE IS LOST OF STOLEN?

Son of a nutcracker! The rider is responsible for the rental bike, equipment and other add ons that have been rented through Landmark Bike Rentals. It is imperative that you take very good care for your bike. Your eBike should be returned in the same condition as when it was picked up.

HOW CLOSE ARE YOU TO THE STRIP?

We are located 5 mins or 0.8 miles from the Fashion Show Mall. So we are extremely close to all of the hotels and the hustle and bustle of Las Vegas.

IS THERE PARKING AVAILABLE AT YOUR LOCATION?

Parking is very limited and we currently have a lot of construction on the roads in our area. We highly recommend using a ride share service or any other transportation to be dropped off unless you are picking up your rental to take to a different location.

DO WE HAVE TO WEAR A HELMET?

In the state of Nevada helmets are not required. Helmets do come with each rental, and they are highly recommended. Unfortunately vehicles can often times be distracted or things can happen. We would rather you be safe than sorry. Our helmets are very light weight and breathable so we know you wont even notice their on. Plus you will look cute! Although helmets are not required in the state of Nevada we do require them for minors.

HOW FAR DO THE BIKES TRAVEL?

For our standard Lectric bikes you should get 45+ miles on your fully charged battery. The manufacture states that range is a tricky thing and can vary depending on many variables. Weight, tire pressure, elevation changes, level of PAS/throttle, amount of pedaling power, wind conditions, number of stops and starts, temperature, top speed setting, and brake rubbing all have an effect on range.

HOW FAST CAN THE BIKES GO?

For our standard Lectric bikes, using pedal assist the top speed can be 28mph, with the top throttle speed being 20mph. So pretty darn fast, it is important to start slow to get familiar with the bike first before exploring top speeds. Also keep in mind you need to follow all posted speed limit signs and follow all local and state laws while riding. Your safety and the safety of others is important to everyone.

IT IS MY FIRST TIME RIDING AN ELECTRIC BIKE WHAT SHOULD I EXPECT?

Get ready to have fun! As long as you can ride a bike you can ride an eBike. They ride exactly the same as any other bike they just give you a little boost when pedaling. And if you do not feel comfortable with using the pedal assist or throttle then just only pedal. Your site coordinator will help you with all the details making sure you are comfortable prior to your departure.

Here is some information from the manufacture for our standard Lectric bikes when operating.

1.Select a level of pedal assist using the plus and minus buttons on the button pad. Pedal assist level 1 is the lowest level of assist and pedal assist level 5 is the highest level of assist. Level zero will provide no assistance.

2.The right handlebar features a half-twist throttle. To operate the throttle, ensure the pedal assist level is set above 0, then twist the throttle back slowly according to how much speed and acceleration you want to achieve. The farther you twist the throttle from its resting position, the more power propels the bike forward. When the bike is at a complete stop, turn the display off. This will ensure that the motor will not activate until the display is turned back on and the rider is ready to go.
Note: Exercise extreme caution using the twist throttle. When at a complete stop with the bike turned on, be careful not to twist the throttle unknowingly or the bike could throw you off balance and cause serious harm, injury, or death.)

3.To turn on the headlight and tail light, press and hold the plus button on the button pad. The battery must be inside the bike when it is in its unfolded position in order for the headlight to work.

WHAT DO WE DO IF OUR BIKES RUN OUT OF CHARGE?

Pedal :) Our bikes are electric, however they still work the old fashioned way. You can just pedal so you will never be stuck. Also it is extremely important that you do not charge your bike without using the proper charger cable that is provided by the manufacture. This can be very dangerous. You will only receive a charger when the bike is rented out for 24 hours. It is also important to not leave the bike on charge without supervision and leave it charging for longer than the suggest time frame from the manufacture.

WHAT DO WE DO IF OUR BIKE BREAKS DOWN OR WE GET A FLAT TIRE?

Oh nuts! Call us asap so we can help you out.

is there a height and weight limit?

Yes per the manufacture for the Lectric 2.0 bike, the max payload capacity is 330 lbs, this includes rider, additional passengers and personal property that is carried while riding. Additionally the rider height for the Lectric 2.0 bike is 5’0-6’4 with a stand-over height of 25”

Riders within these height ranges may comfortably ride the bikes by simply adjusting the seat and handlebars to their height preference.

DO YOU PROVIDE SHUTTLE SERVICE OR TRANSPORTATION?

No we do not. We recommend using a ride share provider or taxi in the local area.

is there a bathroom on site?

Yes we do have a bathroom available for paying customers.

OTHER FUN FACTS FOR RIDING AN E-BIKE IN NEVADA and other riders concerns

E-bikes are allowed on bike paths but not on sidewalks

The rider is responsible for following all local laws in regards to eBikes

A waiver must be signed at the time of reservation

Parents and or guardians are responsible for the safety of their children.

You must provide the credit card and ID at the time of pick up that matches reservation.

Landmark Bike Rentals electric bikes can be used to go to Red Rock Canyon National Conservation Area, Fountain of Bellagio, The Bellagio Conservatory and Botanical Gardens, The Strip, The High Roller, The Stratosphere Tower, Golden Knights Games, Raiders Games, Super Bowl, NBA, NFL, Allegiant stadium, T-Mobile Arena, Concerts, Events, Casinos, the Welcome to the fabulous Las Vegas Sign, Shopping, Downtown, Fremont street experience, The Mob Museum, The Neon Museum, The Arts District, Summerlin, sightseeing and pretty much anywhere in Las Vegas. Or take our bikes to Henderson, Boulder City, Hoover Dam and Lake Mead. Our bikes are fun for Adults and families. It can be faster then Uber, taxis and other ride share options. There is no waiting in long lines to get to your destination. Just take one of our E-bike rentals and hit the road. There is no large deposits for our electric bike rentals, just have an ID and Credit card to have on file. Create your own tour or scavenger hunt or use one of our custom maps that you will receive with your booking. We also have the best Merchandise or MEEK to get your group all dazzled up for your group ride they make a great souvenir as well for lasting memories.

holy cow! STILL HAVE QUESTIONS, CONCERNS OR JUST WANT TO CHAT?

Contact us through email at rent@landmarkbikerentals.com or give us a call or text at

(702) 533-9011. We are happy to help you feel great about your upcoming ride!